Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-862

Support Manager: make support_tickets.code varchar

        Details

        • Type: Improvement
        • Status: Open
        • Priority: Major
        • Resolution: Unresolved
        • Affects Version/s: 3.0.0
        • Fix Version/s: Long Term
        • Component/s: Plugins
        • Labels:
          None

          Description

          Support Manager ticket.code value should be varchar instead of int.

          In addition, we should add a setting to control the format of support ticket codes.

          Flags:

          %n - a number
          %y - a 4-digit year
          %m - a 2-digit month
          %d - a 2-digit day
          %c - a lower case character (a-z)
          %C - an upper case character (A-Z)

          Examples:

          %n%n%n%n%n%n = 6-digit number
          ABC%n%n%n%n = ABC followed by a 4-digit number
          %y%m%n%n%n = 4-digit year, 2-digit month followed by 3 numbers

            Activity

              People

              • Assignee:
                cody Cody Phillips (Inactive)
                Reporter:
                cody Cody Phillips (Inactive)
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated: