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  1. Blesta Core
  2. CORE-1753

Support Manager Plugin: When writing attachments to disk, try creating the support_manager_files directory if it does not already exist

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 3.5.0
        • Fix Version/s: 4.1.0-b1
        • Component/s: Plugins
        • Labels:
          None

          Description

          Often times the Support Manager plugin is installed prior to the uploads directory being writable, so that the ~upload_path/1/support_manager_files/ directory is not created.

          After that, it must be manually created in order to upload attachments, since it could not be created during plugin install.

          The plugin should check that the directory exists first, and if it doesn't attempt to create it before writing any attachments to disk. This will remove the headache of having to create the directory manually in such cases.

            Issue Links

            Testing discovered

            Bug - A problem which impairs or prevents the functions of the product. CORE-2424 Support Manager: Adding a new department says it was successful, but fails to be added

            • Major - Major loss of function.
            • Closed

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                People

                • Assignee:
                  jonathan Jonathan Reissmueller
                  Reporter:
                  admin Paul Phillips
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                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    17/Jul/17

                    Agile