Details
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Type: Improvement
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Status: Open
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Priority: Major
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Resolution: Unresolved
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Affects Version/s: 4.0.0
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Fix Version/s: None
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Component/s: Plugins, Staff Interface
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Labels:None
Description
Allow images to be uploaded when creating KB articles through the Support Manager. Screenshots are often used in articles.
Some things to consider
- It might make sense for files to be uploaded to a publicly accessible directory
- Only files of certain extensions / MIME types should be accepted, especially if they are uploaded to a public directory and not streamed out from the uploads directory
- I think it's fine if images are linked to each individual article (no need for an attachment manager)