Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Cannot Reproduce
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Affects Version/s: 4.2.0
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Fix Version/s: None
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Component/s: None
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Labels:None
Description
The Services.add event is documented to include the following:
service_id - The ID of the service suspended
vars - An array of input data which may include:
date_suspended The date the service was suspended
status - The status of the service (i.e. 'suspended')
use_module - Whether or not to use the module for this request
staff_id - The ID of the staff member that issued the service suspension
However, use_module is reported to be coming across as false. New services that clients order should have "use module" selected by default, so use_module here is expected to be true for services customers order.
Are we able to duplicate?
I believe the issue someone had with this is that 'use_module' was 'false' because the service was pending. The module is not intended to be used for services that are 'in_review' or 'pending' because they are not being activated at that time. I see no problem with the current integration.