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  1. Blesta Core
  2. CORE-1074

Support Manager: Some characters may be stripped from tickets emailed in to the system

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Minor
        • Resolution: Fixed
        • Affects Version/s: 3.1.1
        • Fix Version/s: 3.1.3
        • Component/s: Plugins
        • Labels:
          None

          Description

          See http://www.blesta.com/forums/index.php?/topic/1980-support-manager-emailticket-import-removes-special-characters/

          There may be an issue with ticket body text/html characters that are not rendered properly due to their output encoding. Will need to investigate.

            Issue Links

            relates to

            Improvement - An improvement or enhancement to an existing feature or task. CORE-1289 Consolidate html2text vendor code from Support Manager

            • Major - Major loss of function.
            • Closed

              Activity

              Descending order - Click to sort in ascending order
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue relates to CORE-1289 [ CORE-1289 ]
              cody Cody Phillips (Inactive) made changes -
              Status Resolved [ 5 ] Closed [ 6 ]
              cody Cody Phillips (Inactive) made changes -
              Status Open [ 1 ] Resolved [ 5 ]
              Resolution Fixed [ 1 ]
              admin Paul Phillips made changes -
              Field Original Value New Value
              Fix Version/s 3.1.3 [ 10405 ]
              Fix Version/s 3.1.2 [ 10403 ]
              tyson Tyson Phillips (Inactive) created issue -

                People

                • Assignee:
                  tyson Tyson Phillips (Inactive)
                  Reporter:
                  tyson Tyson Phillips (Inactive)
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    27/Mar/14