Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-1231

Support Manager: Tickets merged incorrectly shows status changed by client

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Minor
        • Resolution: Fixed
        • Affects Version/s: 3.2.0-b3
        • Fix Version/s: 3.2.0
        • Component/s: None
        • Labels:
          None

          Description

          When merging tickets, the merged tickets are closed by the system and contain a reply stating such, along with a status change to Closed. However, the status change log says the status was changed by the client when it was changed by the system.

            Activity

            Descending order - Click to sort in ascending order
            tyson Tyson Phillips (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            tyson Tyson Phillips (Inactive) made changes -
            Status In Progress [ 3 ] Resolved [ 5 ]
            Resolution Fixed [ 1 ]
            tyson Tyson Phillips (Inactive) made changes -
            Field Original Value New Value
            Status Open [ 1 ] In Progress [ 3 ]
            tyson Tyson Phillips (Inactive) created issue -

              People

              • Assignee:
                tyson Tyson Phillips (Inactive)
                Reporter:
                tyson Tyson Phillips (Inactive)
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  14/May/14