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  1. Blesta Core
  2. CORE-1318

Support Manager: Add quote reply option for tickets

        Details

        • Type: New Feature
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 3.2.0
        • Fix Version/s: 3.4.0-b1
        • Component/s: Plugins
        • Labels:
          None

          Description

          Add the ability, when viewing tickets to quote replies by checking the box in the upper-right of the reply, and choosing "Quote" in the drop down. Make Quote the default option, ahead of Split as it will be more commonly used.

          Quoting a reply should add the > symbol in front of each new line in the reply, into the text area for adding a new reply.

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              People

              • Assignee:
                tyson Tyson Phillips (Inactive)
                Reporter:
                admin Paul Phillips
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  12/Dec/14