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  1. Blesta Core
  2. CORE-1462

Support Manager: Allow contact replies

    Details

    • Type: New Feature
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 3.4.0-b1
    • Fix Version/s: 3.4.0-b1
    • Component/s: Plugins
    • Labels:
      None

      Description

      Contacts, whether via email, or via web should be able to open (on behalf of client) tickets, or reply to tickets.

      If a contact has submitted or replied to a ticket, that contact should be CC'd on any email notifications regarding that ticket.

        Issue Links

          Activity

          cody Cody Phillips (Inactive) created issue -
          cody Cody Phillips (Inactive) made changes -
          Field Original Value New Value
          Epic Link CORE-627 [ 10935 ]
          cody Cody Phillips (Inactive) made changes -
          Rank Ranked higher
          cody Cody Phillips (Inactive) made changes -
          Story Points 5
          cody Cody Phillips (Inactive) made changes -
          Sprint 3.4.0 Sprint 2 [ 4 ]
          cody Cody Phillips (Inactive) made changes -
          Rank Ranked lower
          tyson Tyson Phillips (Inactive) made changes -
          Assignee Cody Phillips [ cody ] Tyson Phillips [ tyson ]
          tyson Tyson Phillips (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          tyson Tyson Phillips (Inactive) made changes -
          Status In Progress [ 3 ] Resolved [ 5 ]
          Resolution Fixed [ 1 ]
          tyson Tyson Phillips (Inactive) made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          tyson Tyson Phillips (Inactive) made changes -
          Link This issue relates to CORE-1659 [ CORE-1659 ]

            People

            • Assignee:
              tyson Tyson Phillips (Inactive)
              Reporter:
              cody Cody Phillips (Inactive)
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:
                Fix Release Date:
                12/Dec/14

                Agile