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  1. Blesta Core
  2. CORE-1476

Downgrade issues prorated credit

        Details

        • Type: New Feature
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 3.3.0
        • Fix Version/s: 3.5.0-b1
        • Component/s: None
        • Labels:
          None

          Description

          When modifying a service (renew date, package pricing, config options, etc.) if the net change in price is negative (e.g. no invoice created) issue a credit for that absolute value of the net change, IF AND ONLY IF prorated credits are enabled per CORE-1477.

          For example, if changing a config option from $5 to $4, issue a prorated credit for the $1 difference over the remaining days in the term based on prorated settings.

          If the service has a recurring coupon attached to it which is valid for the current package, and the package being downgraded to, consider the discount achieved by the coupon when calculating the prorated credit.

            Issue Links

            is blocked by

            New Feature - A new feature of the product, which has yet to be developed. CORE-1477 Add option to enable/disable prorated credits

            • Major - Major loss of function.
            • Closed
            relates to

            New Feature - A new feature of the product, which has yet to be developed. CORE-1446 Add prorate checkbox for admin service renew date change

            • Major - Major loss of function.
            • Closed

            Improvement - An improvement or enhancement to an existing feature or task. CORE-1541 Consider recurring coupons when calculating proration for upgrades/downgrades

            • Major - Major loss of function.
            • Closed

            Improvement - An improvement or enhancement to an existing feature or task. CORE-2200 Add option for issuing prorated credit for service cancellations

            • Major - Major loss of function.
            • Open

              Activity

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              tyson Tyson Phillips (Inactive) added a comment -

              Credit is prorated if the setting from CORE-1477 is enabled. When a client downgrades a package/config option, it is always prorated. If an admin does so, it is only prorated if the admin checks the Prorate option.

              Proration only occurs between recurring services or between one-time services. Proration does not occur from one-time to recurring, or recurring to one-time.

              CORE-1541 will handle recurring coupons as it relates to this task.
              CORE-1446 will handle proration with changing renew dates.

              Show
              tyson Tyson Phillips (Inactive) added a comment - Credit is prorated if the setting from CORE-1477 is enabled. When a client downgrades a package/config option, it is always prorated. If an admin does so, it is only prorated if the admin checks the Prorate option. Proration only occurs between recurring services or between one-time services. Proration does not occur from one-time to recurring, or recurring to one-time. CORE-1541 will handle recurring coupons as it relates to this task. CORE-1446 will handle proration with changing renew dates.
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              cody Cody Phillips (Inactive) added a comment -

              Does this apply even if proration is not enabled?

              What if the service is one-time?

              Show
              cody Cody Phillips (Inactive) added a comment - Does this apply even if proration is not enabled? What if the service is one-time?

                People

                • Assignee:
                  tyson Tyson Phillips (Inactive)
                  Reporter:
                  cody Cody Phillips (Inactive)
                • Votes:
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                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    7/Apr/15

                    Agile