Details
Improvement
Trivial
Description
cPanel increased the character limit to 16 in 11.40. See http://features.cpanel.net/responses/remove-arbitrary-username-length-limit
"In cPanel & WHM version 11.40 you can created users with 16 character user names, with the provision that Database Prefixing is disabled. As monarobase mentions, the limitation is due to MySQL."
We should continue creating usernames of the same length as we do now, however the module should allow usernames up to 16 characters.
Activity
No, it should simply be updated so that the module allows up to 16 character usernames. The module should continue to generate 8 character usernames. Since clients cannot create or change their usernames, the only way you could run into trouble is if a staff member attempts to create an account with a longer that accepted username. In that case, I suspect cPanel would throw an error. It solves the issue where cPanel accounts created outside of Blesta with longer usernames cannot currently be added to Blesta.
Paul Phillips
added a comment - No, it should simply be updated so that the module allows up to 16 character usernames. The module should continue to generate 8 character usernames. Since clients cannot create or change their usernames, the only way you could run into trouble is if a staff member attempts to create an account with a longer that accepted username. In that case, I suspect cPanel would throw an error. It solves the issue where cPanel accounts created outside of Blesta with longer usernames cannot currently be added to Blesta. 
The documentation @ https://documentation.cpanel.net/display/SDK/WHM+API+1+Functions+-+createacct
and this blog entry @ http://blog.cpanel.com/update-to-recent-database-prefixing-post/
indicate that usernames longer than 8 characters are conditional on database prefixing.
Should this be a module row setting instead?