Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 3.4.0-b1
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Fix Version/s: 3.4.0-b2
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Component/s: None
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Labels:None
Description
The Staff Ticket Assigned email template uses the
{ticket.priority_language}and
{ticket.status_language}tags, but they do not exist in the ticket object.
Those language fields should be set to the ticket object for this email template.
Additionally, the documentation should be updated to include the fields available in this new template. http://docs.blesta.com/display/user/Support+Manager
Issue Links
- relates to
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CORE-1491
Support Manager: Add email template to notify staff a ticket is now assigned to them
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- Closed
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