[CORE-1518] Support Manager: Staff assigned email template is missing priority and status fields - Blesta

Details

The Staff Ticket Assigned email template uses the

{ticket.priority_language}

and

{ticket.status_language}

tags, but they do not exist in the ticket object.

Those language fields should be set to the ticket object for this email template.

Additionally, the documentation should be updated to include the fields available in this new template. http://docs.blesta.com/display/user/Support+Manager

relates to

CORE-1491 Support Manager: Add email template to notify staff a ticket is now assigned to them

Tyson Phillips (Inactive) created issue - 11/Dec/14 6:34 PM

Tyson Phillips (Inactive) made changes - 11/Dec/14 6:34 PM

Field	Original Value	New Value
Link		This issue relates to ~~CORE-1491~~ [ ~~CORE-1491~~ ]

Tyson Phillips (Inactive) made changes - 12/Dec/14 12:52 PM

Fix Version/s		3.4.0-b2 [ 10609 ]
Fix Version/s	3.4.0-b1 [ 10400 ]

Tyson Phillips (Inactive) made changes - 15/Dec/14 7:34 PM

Status	Open [ 1 ]	Resolved [ 5 ]
Resolution		Fixed [ 1 ]

Tyson Phillips (Inactive) made changes - 17/Dec/14 5:20 PM

Status

Resolved [ 5 ]

Closed [ 6 ]