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  1. Blesta Core
  2. CORE-1650

Support Manager: May CC unrelated users on responses

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Critical
        • Resolution: Fixed
        • Affects Version/s: None
        • Fix Version/s: 3.5.0-b2
        • Component/s: Plugins
        • Labels:
          None

          Description

          The Support Manager may CC unrelated user on ticket received responses.

          Affects at least Support Manager version 2.8.0.

            Issue Links

            relates to

            Bug - A problem which impairs or prevents the functions of the product. CORE-1683 Invoice reminder emails being sent to wrong client

            • Major - Major loss of function.
            • Closed

              Activity

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              cody Cody Phillips (Inactive) created issue -
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              cody Cody Phillips (Inactive) added a comment -

              Possibly related to MySQL bug ID 68473.

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              cody Cody Phillips (Inactive) added a comment - Possibly related to MySQL bug ID 68473 .
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              tyson Tyson Phillips (Inactive) added a comment - - edited

              May also be related to the use of sql_auto_is_null: http://dev.mysql.com/doc/refman/5.1/en/server-system-variables.html#sysvar_sql_auto_is_null

              Check if it's enabled by running the following query:
              show session variables like 'sql_auto%';

              This issue is similar to the bug report @ https://bugs.mysql.com/bug.php?id=41371
              as commented on by: [4 Feb 2009 10:04] Hajo Skwirblies
              but is described as being intended behavior.

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              tyson Tyson Phillips (Inactive) added a comment - - edited May also be related to the use of sql_auto_is_null: http://dev.mysql.com/doc/refman/5.1/en/server-system-variables.html#sysvar_sql_auto_is_null Check if it's enabled by running the following query: show session variables like 'sql_auto%'; This issue is similar to the bug report @ https://bugs.mysql.com/bug.php?id=41371 as commented on by: [4 Feb 2009 10:04] Hajo Skwirblies but is described as being intended behavior.
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              cody Cody Phillips (Inactive) added a comment -

              Fixed in support manager 2.8.2.

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              cody Cody Phillips (Inactive) added a comment - Fixed in support manager 2.8.2.
              cody Cody Phillips (Inactive) made changes -
              Field Original Value New Value
              Status Open [ 1 ] Resolved [ 5 ]
              Resolution Fixed [ 1 ]
              tyson Tyson Phillips (Inactive) made changes -
              Status Resolved [ 5 ] Closed [ 6 ]
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue relates to CORE-1683 [ CORE-1683 ]

                People

                • Assignee:
                  cody Cody Phillips (Inactive)
                  Reporter:
                  cody Cody Phillips (Inactive)
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    13/May/15