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  1. Blesta Core
  2. CORE-1753

Support Manager Plugin: When writing attachments to disk, try creating the support_manager_files directory if it does not already exist

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 3.5.0
        • Fix Version/s: 4.1.0-b1
        • Component/s: Plugins
        • Labels:
          None

          Description

          Often times the Support Manager plugin is installed prior to the uploads directory being writable, so that the ~upload_path/1/support_manager_files/ directory is not created.

          After that, it must be manually created in order to upload attachments, since it could not be created during plugin install.

          The plugin should check that the directory exists first, and if it doesn't attempt to create it before writing any attachments to disk. This will remove the headache of having to create the directory manually in such cases.

            Issue Links

            Testing discovered

            Bug - A problem which impairs or prevents the functions of the product. CORE-2424 Support Manager: Adding a new department says it was successful, but fails to be added

            • Major - Major loss of function.
            • Closed

              Activity

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              admin Paul Phillips created issue -
              tyson Tyson Phillips (Inactive) made changes -
              Field Original Value New Value
              Story Points 2
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.1.0 Sprint 1 [ 38 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
              tyson Tyson Phillips (Inactive) made changes -
              Assignee Tyson Phillips [ tyson ]
              jonathan Jonathan Reissmueller made changes -
              Assignee Jonathan Reissmueller [ jonathan ]
              Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
              Status Open [ 1 ] In Progress [ 3 ]
              Automated transition triggered when Jonathan Reissmueller created pull request #13 in Stash -
              Status In Progress [ 3 ] In Review [ 5 ]
              Resolution Fixed [ 1 ]
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.1.0 Sprint 4 [ 38 ] 4.1.0 Sprint 4, 4.1.0 Sprint 5 [ 38, 42 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
              Automated transition triggered when Tyson Phillips (Inactive) merged pull request #13 in Stash -
              Status In Review [ 5 ] Closed [ 6 ]
              tyson Tyson Phillips (Inactive) made changes -
              Resolution Fixed [ 1 ]
              Status Closed [ 6 ] Reopened [ 4 ]
              tyson Tyson Phillips (Inactive) made changes -
              Fix Version/s 4.1.0 [ 11007 ]
              tyson Tyson Phillips (Inactive) made changes -
              Status Reopened [ 4 ] Closed [ 6 ]
              Resolution Fixed [ 1 ]
              admin Paul Phillips made changes -
              Link This issue Testing discovered CORE-2424 [ CORE-2424 ]

                People

                • Assignee:
                  jonathan Jonathan Reissmueller
                  Reporter:
                  admin Paul Phillips
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  1 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    17/Jul/17

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