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  1. Blesta Core
  2. CORE-1829

Disable client access to cancel options for suspended services

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 3.6.0-b1
        • Fix Version/s: 3.6.0-b2
        • Component/s: Client Interface
        • Labels:
          None

          Description

          Clients can manage suspended services and access cancel options (Cancel, At end of Term, Do not cancel). This is a problem in particular because clients can remove a scheduled cancellation that staff have set.

          We already disable the Change Package, and Change Term actions for clients for suspended services. We should also disable the Cancel Options action as well.

          Given that the "Change Package" and "Change Term" options are unavailable for suspended services, "Cancel Options" is currently the only remaining action. So, we shouldn't display the "Actions" section at all.

          In the future, in may be necessary to include the Cancel Options, and restrict their options in such a way that clients can cancel the service immediately, but not remove a scheduled cancellation if one is set.

            Issue Links

            relates to

            Improvement - An improvement or enhancement to an existing feature or task. CORE-1570 Disable client access to module management tabs for suspended services

            • Major - Major loss of function.
            • Closed

              Activity

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              admin Paul Phillips added a comment -

              CORE-1570 doesn't necessarily have to be done at the same time, but if it's simple enough we should consider it for 3.6.0 b2

              Show
              admin Paul Phillips added a comment - CORE-1570 doesn't necessarily have to be done at the same time, but if it's simple enough we should consider it for 3.6.0 b2

                People

                • Assignee:
                  tyson Tyson Phillips (Inactive)
                  Reporter:
                  admin Paul Phillips
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                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    5/Oct/15

                    Agile