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  1. Blesta Core
  2. CORE-2135

Support Manager: Add new ticket status "On Hold"

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 3.6.0
        • Fix Version/s: 4.3.0-b1
        • Component/s: Plugins
        • Labels:
          None

          Description

          Add new ticket status of "On Hold". This should appear when creating/replying to a ticket in the Status dropdown, and it should be a filter field in the ticket overview like the other statuses.

          Please see the original request here - http://www.blesta.com/forums/index.php?/topic/6079-new-support-ticket-status-on-hold/

            Issue Links

            relates to

            New Feature - A new feature of the product, which has yet to be developed. CORE-605 Support Manager: Add custom ticket statuses

            • Minor - Minor loss of function, or other problem where easy workaround is present.
            • Open

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                People

                • Assignee:
                  jonathan Jonathan Reissmueller
                  Reporter:
                  admin Paul Phillips
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                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    15/Jun/18

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