Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 3.6.1
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Fix Version/s: 4.0.0-b1
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Component/s: None
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Labels:None
Description
Deleting a pending service as an admin deletes the pending service in Blesta only, and does not make a module call to cancel the service. However, cancelling a pending service as a client may make a module cancel request.
This is especially problematic in the following scenario:
- Client places a duplicate order for the same hosting service (assume cPanel)
- Client pays for 1 order, which is provisioned, and then cancels the duplicate pending service
- A module call is made to the cPanel server to cancel the service. Because the username matches a live account, the live service is cancelled when it should not be.
Solution
We need to do 1 of the following:
- Do not allow clients to cancel pending services or
- Do not "Use Module" when clients cancel Pending services
I sort of prefer #1. Thoughts?
Originally reported here - http://www.blesta.com/forums/index.php?/topic/6896-clear-dysfunction-with-blestas-workflow/
