Details
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Type: Improvement
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Status: Closed
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Priority: Minor
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Resolution: Fixed
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Affects Version/s: 4.0.0
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Fix Version/s: 4.2.0-b1
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Component/s: Staff Interface
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Labels:None
Description
The Support Manager requires the PHP extension iconv in addition to mailparse. I'm not sure if iconv was included by default in most builds, but we've had more and more issues with the Support Manager parsing emails as a result of iconv missing.
In addition to updating the recommended requirements to check for iconv, the Support Manager should also check for it when it checks for mailparse. It's not possible to create a department in the Support Manager using Piping or POP/IMAP unless mailparse exists. Similarly, it should also check for iconv. This should probably be a separate, related task, so feel free to create one for that.
Activity
Paul Phillips
created issue -
Tyson Phillips (Inactive)
made changes -
Field | Original Value | New Value |
---|---|---|
Rank | Ranked higher |
Tyson Phillips (Inactive)
made changes -
Story Points | 2 |
Tyson Phillips (Inactive)
made changes -
Fix Version/s | 4.2.0-b1 [ 11014 ] | |
Fix Version/s | Short Term [ 10800 ] |
Tyson Phillips (Inactive)
made changes -
Sprint | 4.2.0 Sprint 1 [ 44 ] |
Tyson Phillips (Inactive)
made changes -
Rank | Ranked lower |
Tyson Phillips (Inactive)
made changes -
Sprint | 4.2.0 Sprint 1 [ 44 ] | 4.2.0 Sprint 2 [ 46 ] |
Tyson Phillips (Inactive)
made changes -
Sprint | 4.2.0 Sprint 1 [ 46 ] | 4.2.0 Sprint 1, 4.2.0 Sprint 2 [ 46, 47 ] |
Tyson Phillips (Inactive)
made changes -
Rank | Ranked higher |
Jonathan Reissmueller
made changes -
Remaining Estimate | 0 minutes [ 0 ] | |
Time Spent | 31 minutes [ 1860 ] | |
Worklog Id | 10340 [ 10340 ] |
Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
Status | Open [ 1 ] | In Progress [ 3 ] |
Jonathan Reissmueller
made changes -
Time Spent | 31 minutes [ 1860 ] | 47 minutes [ 2820 ] |
Worklog Id | 10352 [ 10352 ] |
Automated transition triggered when Jonathan Reissmueller created pull request #337 in Stash -
Status | In Progress [ 3 ] | In Review [ 5 ] |
Resolution | Fixed [ 1 ] |
Automated transition triggered when Tyson Phillips (Inactive) merged pull request #337 in Stash -
Status | In Review [ 5 ] | Closed [ 6 ] |