Details
Improvement
Major
Description
It's annoying to upload attachments by searching for the file. It's better to be able to drag and drop attachments into a box on the page and have them upload. We should do that for the Support Manager, and consider doing it in any other areas in Blesta that allow for fire uploads.
This should affect the Admin & Client areas, when creating a ticket or updating a ticket.
See http://www.dropzonejs.com/
There are other ways to do this as well, through jQuery. If you click to create an issue here in Jira, look at the Attachment section, that's a good example of how it should look. It allows you to select files the old fashioned way, or drag and drop into the dashed box.
Might also be nice to let users drag and drop anywhere on the webpage.