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  1. Blesta Core
  2. CORE-2420

Support Manager: Allow attachments to be added by drag and drop

    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 4.0.0
    • Fix Version/s: 4.11.0-b1
    • Component/s: Plugins
    • Labels:
      None

      Description

      It's annoying to upload attachments by searching for the file. It's better to be able to drag and drop attachments into a box on the page and have them upload. We should do that for the Support Manager, and consider doing it in any other areas in Blesta that allow for fire uploads.

      This should affect the Admin & Client areas, when creating a ticket or updating a ticket.

      See http://www.dropzonejs.com/

      There are other ways to do this as well, through jQuery. If you click to create an issue here in Jira, look at the Attachment section, that's a good example of how it should look. It allows you to select files the old fashioned way, or drag and drop into the dashed box.

        Activity

        admin Paul Phillips created issue -
        jonathan Jonathan Reissmueller made changes -
        Field Original Value New Value
        Rank Ranked lower
        admin Paul Phillips made changes -
        Rank Ranked higher
        admin Paul Phillips made changes -
        Rank Ranked lower
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Story Points 5
        jonathan Jonathan Reissmueller made changes -
        Fix Version/s 4.11.0-b1 [ 11401 ]
        Fix Version/s Long Term [ 10801 ]
        jonathan Jonathan Reissmueller made changes -
        Sprint 4.11.0 Sprint 2 [ 109 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked lower
        jonathan Jonathan Reissmueller made changes -
        Sprint 4.11.0 Sprint 2 [ 109 ] 4.11.0 Sprint 1 [ 108 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked higher
        abdy Abdy Franco made changes -
        Assignee Abdy Franco [ abdy ]
        Automated transition triggered when Abdy Franco created a branch in Stash -
        Status Open [ 1 ] In Progress [ 3 ]
        abdy Abdy Franco made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 4 hours, 7 minutes [ 14820 ]
        Worklog Id 13619 [ 13619 ]
        Automated transition triggered when Abdy Franco created pull request #75 in Stash -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        abdy Abdy Franco made changes -
        Time Spent 4 hours, 7 minutes [ 14820 ] 1 day, 2 hours, 38 minutes [ 38280 ]
        Worklog Id 13622 [ 13622 ]
        jonathan Jonathan Reissmueller made changes -
        Time Spent 1 day, 2 hours, 38 minutes [ 38280 ] 1 day, 3 hours, 2 minutes [ 39720 ]
        Worklog Id 13632 [ 13632 ]
        abdy Abdy Franco made changes -
        Time Spent 1 day, 3 hours, 2 minutes [ 39720 ] 1 day, 4 hours, 10 minutes [ 43800 ]
        Worklog Id 13635 [ 13635 ]
        Automated transition triggered when Jonathan Reissmueller merged pull request #75 in Stash -
        Status In Review [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              10/Jul/20

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 day, 4 hours, 10 minutes
              1d 4h 10m

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