Details
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Type:
Bug
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Status: Closed
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Priority:
Minor
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Resolution: Cannot Reproduce
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
Description
Someone reported @ https://www.blesta.com/forums/index.php?/topic/10591-user-signup-gives-error-no-input-file-specified/
Apparently an error "No input file specified" can be encountered after someone signs up via a Registration order form, but no other order forms exist. The user identified this to be caused be the redirect in /order/controllers/signup.php:
$this->redirect($this->base_uri . 'order/checkout/index/' . $this->order_form->label);
Apparently redirecting to /order/checkout/index/ when no other order form exists can lead to this issue. We should attempt to duplicate and devise a solution.
Activity
Tyson Phillips (Inactive)
created issue -
Tyson Phillips (Inactive)
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Sprint | 4.2.0 Sprint 2 [ 47 ] |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked higher |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked higher |
| Security | Private [ 10000 ] |
Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour, 17 minutes [ 4620 ] | |
| Worklog Id | 10369 [ 10369 ] |
What do you experience when that redirect occurs? And why do you think this is an environment issue?
Tyson Phillips (Inactive)
added a comment - What do you experience when that redirect occurs? And why do you think this is an environment issue? I just get sent back to the main portal page. It is not a message generated by us and looking online people say that it is environment. 'The No input file specified is a message you are presented with because of the implementation of PHP on your server, which in this case indicates a CGI implementation (can be verified with phpinfo()).' - stackoverflow
II think the redirect would be best to go back to the main order page (if available, otherwise the portal page is fine).
It seems to me the issue is that when there are no other order forms besides the register one, and after going through the process of registering, we redirect the user to order/checkout/index/, which is not a valid location. It may be at this point that the environment determines whether to display a message (e.g. missing file at that URL). However, we should make an effort to redirect to an appropriate location if we don't already. Does /order/checkout/index/ redirect itself if there is no matching order label?
Tyson Phillips (Inactive)
added a comment - II think the redirect would be best to go back to the main order page (if available, otherwise the portal page is fine).
It seems to me the issue is that when there are no other order forms besides the register one, and after going through the process of registering, we redirect the user to order/checkout/index/, which is not a valid location. It may be at this point that the environment determines whether to display a message (e.g. missing file at that URL). However, we should make an effort to redirect to an appropriate location if we don't already. Does /order/checkout/index/ redirect itself if there is no matching order label? Tyson Phillips (Inactive)
made changes -
| Sprint | 4.2.0 Sprint 2 [ 47 ] | 4.2.0 Sprint 2, 4.2.0 Sprint 3 [ 47, 48 ] |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked higher |
signup/index redirects to checkout/index on success, which redirects to main/index since there is an empty cart, which redirects to config/preconfig. That calls OrderTypeRegistration::handleRequest which redirects to the portal.
| Time Spent | 1 hour, 17 minutes [ 4620 ] | 1 hour, 37 minutes [ 5820 ] |
| Worklog Id | 10421 [ 10421 ] |
| Time Spent | 1 hour, 37 minutes [ 5820 ] | 1 hour, 46 minutes [ 6360 ] |
| Worklog Id | 10423 [ 10423 ] |
| Status | In Progress [ 3 ] | Closed [ 6 ] |
| Fix Version/s | 4.2.0-b1 [ 11014 ] | |
| Resolution | Cannot Reproduce [ 5 ] |
No luck recreating this yet, but from looking online it seems that this an environment issue. Is that even something we should worry about reproducing?