Details
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Type:
Improvement
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: 4.3.0-b1
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Component/s: None
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Labels:None
Description
The status 'trash' validation rule should only be validated on edit since it will always succeed on creation.
Activity

Field | Original Value | New Value |
---|---|---|
Status | Open [ 1 ] | In Progress [ 3 ] |

Status | In Progress [ 3 ] | In Review [ 5 ] |
Resolution | Fixed [ 1 ] |
Rank | Ranked higher |
Sprint | 4.3.0 Sprint 3 [ 53 ] |
Rank | Ranked higher |
Rank | Ranked higher |
Rank | Ranked higher |
Fix Version/s | 4.2.2 [ 11021 ] | |
Fix Version/s | 4.3.0-b1 [ 11019 ] |
Remaining Estimate | 0 minutes [ 0 ] | |
Time Spent | 16 minutes [ 960 ] | |
Worklog Id | 10721 [ 10721 ] |
Time Spent | 16 minutes [ 960 ] | 28 minutes [ 1680 ] |
Worklog Id | 10737 [ 10737 ] |
Time Spent | 28 minutes [ 1680 ] | 1 hour, 21 minutes [ 4860 ] |
Worklog Id | 10742 [ 10742 ] |
Time Spent | 1 hour, 21 minutes [ 4860 ] | 1 hour, 53 minutes [ 6780 ] |
Worklog Id | 10756 [ 10756 ] |
Sprint | 4.3.0 Sprint 3 [ 53 ] | 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ] |
Time Spent | 1 hour, 53 minutes [ 6780 ] | 1 hour, 58 minutes [ 7080 ] |
Worklog Id | 10761 [ 10761 ] |
Issue Type | Bug [ 1 ] | Improvement [ 4 ] |
Original Estimate | 0 minutes [ 0 ] |
Description | The status 'trash' validation rule is not set to 'if_set' and so fails when a status is not submitted. | The status 'trash' validation rule only be used on edit since it will always succeed on add. |
Summary | Support Manager: Tickets can't be added without status field | Support Manager: Tickets run unnecessary input validation rule |

Status | In Review [ 5 ] | Closed [ 6 ] |
Resolution | Fixed [ 1 ] | |
Status | Closed [ 6 ] | Reopened [ 4 ] |
Fix Version/s | 4.2.2 [ 11021 ] |
Summary | Support Manager: Tickets run unnecessary input validation rule | Support Manager: Update 'trash' ticket status rule to apply only on edit |
Description | The status 'trash' validation rule only be used on edit since it will always succeed on add. | The status 'trash' validation rule should only be validated on edit since it will always succeed on creation. |
Status | Reopened [ 4 ] | Closed [ 6 ] |
Resolution | Fixed [ 1 ] |
Resolution | Fixed [ 1 ] | |
Status | Closed [ 6 ] | Reopened [ 4 ] |
Sprint | 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ] | 4.3.0 Sprint 3 [ 53 ] |
Rank | Ranked lower |
Story Points | 2 |
Sprint | 4.3.0 Sprint 3 [ 53 ] | 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ] |
Rank | Ranked higher |
Status | Reopened [ 4 ] | Closed [ 6 ] |
Resolution | Fixed [ 1 ] |