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  1. Blesta Core
  2. CORE-2587

Support Manager: Update 'trash' ticket status rule to apply only on edit

    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 4.3.0-b1
    • Component/s: None
    • Labels:
      None

      Description

      The status 'trash' validation rule should only be validated on edit since it will always succeed on creation.

        Activity

        jonathan Jonathan Reissmueller created issue -
        Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
        Field Original Value New Value
        Status Open [ 1 ] In Progress [ 3 ]
        Automated transition triggered when Jonathan Reissmueller created pull request #26 in Stash -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.3.0 Sprint 3 [ 53 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        tyson Tyson Phillips (Inactive) made changes -
        Fix Version/s 4.2.2 [ 11021 ]
        Fix Version/s 4.3.0-b1 [ 11019 ]
        jonathan Jonathan Reissmueller made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 16 minutes [ 960 ]
        Worklog Id 10721 [ 10721 ]
        jonathan Jonathan Reissmueller made changes -
        Time Spent 16 minutes [ 960 ] 28 minutes [ 1680 ]
        Worklog Id 10737 [ 10737 ]
        jonathan Jonathan Reissmueller made changes -
        Time Spent 28 minutes [ 1680 ] 1 hour, 21 minutes [ 4860 ]
        Worklog Id 10742 [ 10742 ]
        tyson Tyson Phillips (Inactive) made changes -
        Time Spent 1 hour, 21 minutes [ 4860 ] 1 hour, 53 minutes [ 6780 ]
        Worklog Id 10756 [ 10756 ]
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.3.0 Sprint 3 [ 53 ] 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ]
        jonathan Jonathan Reissmueller made changes -
        Time Spent 1 hour, 53 minutes [ 6780 ] 1 hour, 58 minutes [ 7080 ]
        Worklog Id 10761 [ 10761 ]
        jonathan Jonathan Reissmueller made changes -
        Issue Type Bug [ 1 ] Improvement [ 4 ]
        Original Estimate 0 minutes [ 0 ]
        jonathan Jonathan Reissmueller made changes -
        Description The status 'trash' validation rule is not set to 'if_set' and so fails when a status is not submitted. The status 'trash' validation rule only be used on edit since it will always succeed on add.
        jonathan Jonathan Reissmueller made changes -
        Summary Support Manager: Tickets can't be added without status field Support Manager: Tickets run unnecessary input validation rule
        Automated transition triggered when Tyson Phillips (Inactive) merged pull request #26 in Stash -
        Status In Review [ 5 ] Closed [ 6 ]
        tyson Tyson Phillips (Inactive) made changes -
        Resolution Fixed [ 1 ]
        Status Closed [ 6 ] Reopened [ 4 ]
        tyson Tyson Phillips (Inactive) made changes -
        Fix Version/s 4.2.2 [ 11021 ]
        tyson Tyson Phillips (Inactive) made changes -
        Summary Support Manager: Tickets run unnecessary input validation rule Support Manager: Update 'trash' ticket status rule to apply only on edit
        tyson Tyson Phillips (Inactive) made changes -
        Description The status 'trash' validation rule only be used on edit since it will always succeed on add. The status 'trash' validation rule should only be validated on edit since it will always succeed on creation.
        tyson Tyson Phillips (Inactive) made changes -
        Status Reopened [ 4 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]
        tyson Tyson Phillips (Inactive) made changes -
        Resolution Fixed [ 1 ]
        Status Closed [ 6 ] Reopened [ 4 ]
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ] 4.3.0 Sprint 3 [ 53 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked lower
        tyson Tyson Phillips (Inactive) made changes -
        Story Points 2
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.3.0 Sprint 3 [ 53 ] 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        tyson Tyson Phillips (Inactive) made changes -
        Status Reopened [ 4 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]

          People

          • Assignee:
            jonathan Jonathan Reissmueller
            Reporter:
            jonathan Jonathan Reissmueller
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              15/Jun/18

              Time Tracking

              Estimated:
              Original Estimate - 0 minutes
              0m
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 hour, 58 minutes
              1h 58m

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