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  1. Blesta Core
  2. CORE-2610

Default status to pending when staff create new services manually

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Trivial
        • Resolution: Fixed
        • Affects Version/s: 4.2.0
        • Fix Version/s: 4.4.0-b1
        • Component/s: Staff Interface
        • Labels:
          None

          Description

          When staff create new services under a client profile page, the default status when adding new services is "Active". This causes the service to be provisioned immediately, even if an invoice is generated and remains unpaid.

          Instead, the default status should be updated to "Pending", and if an admin wants the service to be activated immediately they can change the status to "Active" before submitting the form. It's better if someone accidentally creates the service as "Pending" than "Active", because it can always be activated later (By client payment, or manually by staff if that was their original intent).

          See https://www.blesta.com/forums/index.php?/topic/11001-create-service-as-admin-default-status-pending-instead-of-active/

            Activity

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            admin Paul Phillips created issue -
            admin Paul Phillips made changes -
            Field Original Value New Value
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            admin Paul Phillips made changes -
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            tyson Tyson Phillips (Inactive) made changes -
            Story Points 1
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.4.0 Sprint 2 [ 59 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            tyson Tyson Phillips (Inactive) made changes -
            Assignee Tyson Phillips [ tyson ]
            tyson Tyson Phillips (Inactive) made changes -
            Fix Version/s 4.4.0-b1 [ 11105 ]
            Fix Version/s Short Term [ 10800 ]
            Automated transition triggered when Tyson Phillips (Inactive) created a branch in Stash -
            Status Open [ 1 ] In Progress [ 3 ]
            Automated transition triggered when Tyson Phillips (Inactive) created pull request #514 in Stash -
            Status In Progress [ 3 ] In Review [ 5 ]
            Resolution Fixed [ 1 ]
            tyson Tyson Phillips (Inactive) made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 1 hour, 25 minutes [ 5100 ]
            Worklog Id 11435 [ 11435 ]
            Automated transition triggered when Tyson Phillips (Inactive) merged pull request #514 in Stash -
            Status In Review [ 5 ] Closed [ 6 ]

              People

              • Assignee:
                tyson Tyson Phillips (Inactive)
                Reporter:
                admin Paul Phillips
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  22/Oct/18

                  Time Tracking

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                  Time Spent - 1 hour, 25 minutes
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