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  1. Blesta Core
  2. CORE-2617

Support Manager: Ticket page refresh reverts to 'Open' status

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Major
        • Resolution: Cannot Reproduce
        • Affects Version/s: None
        • Fix Version/s: None
        • Component/s: None
        • Labels:
          None

          Description

          When viewing the support manager ticket list page there is js in place to refresh the list every little while. If you are viewing a status tab other than 'Open' when this happens, the list will switch back to the 'Open' tab.

            Activity

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            jonathan Jonathan Reissmueller created issue -
            tyson Tyson Phillips (Inactive) made changes -
            Field Original Value New Value
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            tyson Tyson Phillips (Inactive) added a comment -

            I'm not able to duplicate that behavior. For me, the page I'm looking at (e.g. 'closed') will update, but not the 'open' status.

            Show
            tyson Tyson Phillips (Inactive) added a comment - I'm not able to duplicate that behavior. For me, the page I'm looking at (e.g. 'closed') will update, but not the 'open' status.
            admin Paul Phillips made changes -
            Security Private [ 10000 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
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            tyson Tyson Phillips (Inactive) added a comment -

            You may want to test this in Google Chrome and see if it's browser-dependent.

            Show
            tyson Tyson Phillips (Inactive) added a comment - You may want to test this in Google Chrome and see if it's browser-dependent.
            jonathan Jonathan Reissmueller made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 12 minutes [ 720 ]
            Worklog Id 11009 [ 11009 ]
            jonathan Jonathan Reissmueller made changes -
            Status Open [ 1 ] Closed [ 6 ]
            Resolution Cannot Reproduce [ 5 ]

              People

              • Assignee:
                tyson Tyson Phillips (Inactive)
                Reporter:
                jonathan Jonathan Reissmueller
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

                  Time Tracking

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                  Remaining:
                  Remaining Estimate - 0 minutes
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                  Logged:
                  Time Spent - 12 minutes
                  12m