Details
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Type:
New Feature
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Status: Closed
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Priority:
Major
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Resolution: Duplicate
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Affects Version/s: 4.2.0
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Fix Version/s: None
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Component/s: Staff Interface
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Labels:None
Description
It's not easy to determine when services fail to renew through a module. The invoice is paid, and the cron tries to renew the service via the module, but it may fail.
- Add a new Staff Email called "Renewal Error" with a Description of "Notice sent after a failed attempt to renew a service."
- Add a new Staff Group "Email Subscription Notice" called "Renewal Error" with a tooltip that says "Notice sent after a failed attempt to renew a service".
- Add the above to Staff "My Info" Notice "Email Subscription Notice" if available to their ACL.
When a service renewal is attempted, and it fails, send out the notice.
One potential issue: Service renewals are re-attempted, and this may result in may emails being sent to the staff member who has subscribed to these. Consider some method that does not result in a flood of emails.
Issue Links
- is duplicated by
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CORE-2325
Add email notice for service renewal failures
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- Closed
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