Details

    • Type: Sub-task
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 4.2.0
    • Fix Version/s: Long Term
    • Component/s: Staff Interface
    • Labels:
      None

      Description

      Related to CORE-2671, part of GDPR.

      Right now, staff (with the proper ACL permission) can delete clients that have no invoice, service, or transaction data, under Actions, on a client profile page.

      • Add a new Client Profile Action link called Anonymize Client
      • This option should have it's own ACL permission (Enabled by default on install) similar to Delete Client.

      Anonymizing a client

      When anonymizing a client, we are essentially removing identifying particulars from the client. The client will continue to exist, but all contact and identifiable information will be replaced with a predefined set of details. This allows the retention of certain information, like transactions, which, if a client were deleted, would impact financial reporting.

      When anonymizing a client, some information should be deleted, including:

      • The client's payment accounts
      • The client's email logs
      • The client's contact update logs
      • The client's authentication logs

      The client should be marked inactive.

      Anonymize Data Set

      The data set used to replace client/contact data should be defined someplace. Whether this is in a language file, or a database or config file setting is yet to be determined. I would say though, that since usernames must be unique, even if the client may not log in, that we should set a random address @ a predefined domain name.

      Restrictions

      To anonymize a client, there are the following restrictions:

      1. No open or recurring invoices, or active services

      Display

      If possible, this could be done in a modal, if not it may need to be done in the client profile window like other forms.

      Anonymize Client
      Clients may only be anonymized if they have no open or recurring invoices, or active services. Anonymizing a client will update all contact information to predefined values, and cause client logs and payment accounts to be permanently deleted. This process is IRREVERSIBLE.
      [ ] I Confirm this client will be permanently anonymized
      [=======] Enter your staff password
      [Button]

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          • Assignee:
            Unassigned
            Reporter:
            admin Paul Phillips
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            Dates

            • Created:
              Updated: