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  1. Blesta Core
  2. CORE-2672 Data Portability Export
  3. CORE-2690

Support Manager: Support the Clients.export event handler

        Details

        • Type: Sub-task
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: None
        • Fix Version/s: 4.3.0-b1
        • Component/s: Staff Interface
        • Labels:
          None

          Description

          The new Report.clientData event handler (CORE-2689) should be integrated into the support manager and return all client-related information excluding sensitive (e.g. encrypted) information or separate resources.

          Of particular importance is the client information related to tickets:

          1. The ticket
            • The client responses
            • The client responses attachment information (not the attachment itself)

          This should return an object according to the Report.clientData event, and contain an array of all tickets assigned to the client, their responses and any attachment information, e.g.

          • Tickets
            • Client responses (not admin/full conversation)
              • Response attachments set by the client (such as the name of the attachment)

            Issue Links

            is blocked by

            Sub-task - The sub-task of the issue CORE-2689 Create new Report.clientData event handler

            • Major - Major loss of function.
            • Closed

              Activity

                People

                • Assignee:
                  jonathan Jonathan Reissmueller
                  Reporter:
                  tyson Tyson Phillips (Inactive)
                • Votes:
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                  Watchers:
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                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    15/Jun/18

                    Time Tracking

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