Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-2672 Data Portability Export
  3. CORE-2690

Support Manager: Support the Clients.export event handler

        Details

        • Type: Sub-task
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: None
        • Fix Version/s: 4.3.0-b1
        • Component/s: Staff Interface
        • Labels:
          None

          Description

          The new Report.clientData event handler (CORE-2689) should be integrated into the support manager and return all client-related information excluding sensitive (e.g. encrypted) information or separate resources.

          Of particular importance is the client information related to tickets:

          1. The ticket
            • The client responses
            • The client responses attachment information (not the attachment itself)

          This should return an object according to the Report.clientData event, and contain an array of all tickets assigned to the client, their responses and any attachment information, e.g.

          • Tickets
            • Client responses (not admin/full conversation)
              • Response attachments set by the client (such as the name of the attachment)

            Issue Links

            is blocked by

            Sub-task - The sub-task of the issue CORE-2689 Create new Report.clientData event handler

            • Major - Major loss of function.
            • Closed

              Activity

              There are no comments yet on this issue.

                People

                • Assignee:
                  jonathan Jonathan Reissmueller
                  Reporter:
                  tyson Tyson Phillips (Inactive)
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  1 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    15/Jun/18

                    Time Tracking

                    Estimated:
                    Original Estimate - Not Specified
                    Not Specified
                    Remaining:
                    Remaining Estimate - 0 minutes
                    0m
                    Logged:
                    Time Spent - 1 hour, 41 minutes
                    1h 41m

                      Agile