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  1. Blesta Core
  2. CORE-2982

Support Manager: Update staff emails to use staff language

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: None
        • Fix Version/s: 4.6.0-b1
        • Component/s: None
        • Labels:
          None

          Description

          Blesta recently added support for staff users to have their own language set, but the Support Manager does not currently observe that language when sending emails to staff, as the previous behavior was that the staff use the default language. This should be updated to use the staff's assigned language instead.

          1. Update all emails sent to staff to ensure that they are sent in that staff member's defined language

            Issue Links

            relates to

            New Feature - A new feature of the product, which has yet to be developed. CORE-2395 Allow staff to independently set their language

            • Major - Major loss of function.
            • Closed

              Activity

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              tyson Tyson Phillips (Inactive) created issue -
              tyson Tyson Phillips (Inactive) made changes -
              Field Original Value New Value
              Rank Ranked higher
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue relates to CORE-2395 [ CORE-2395 ]
              tyson Tyson Phillips (Inactive) made changes -
              Security Private [ 10000 ]
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.6.0 Sprint 1 [ 68 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
              tyson Tyson Phillips (Inactive) made changes -
              Story Points 3
              tyson Tyson Phillips (Inactive) made changes -
              Fix Version/s 4.6.0-b1 [ 11117 ]
              Fix Version/s Short Term [ 10800 ]
              jonathan Jonathan Reissmueller made changes -
              Assignee Jonathan Reissmueller [ jonathan ]
              Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
              Status Open [ 1 ] In Progress [ 3 ]
              jonathan Jonathan Reissmueller made changes -
              Remaining Estimate 0 minutes [ 0 ]
              Time Spent 52 minutes [ 3120 ]
              Worklog Id 11949 [ 11949 ]
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.6.0 Sprint 1 [ 68 ] 4.6.0 Sprint 1, 4.6.0 Sprint 2 [ 68, 69 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.6.0 Sprint 1, 4.6.0 Sprint 2 [ 68, 69 ] 4.6.0 Sprint 1, 4.6.0 Sprint 2, 4.6.0 Sprint 3 [ 68, 69, 79 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.6.0 Sprint 1, 4.6.0 Sprint 2, 4.6.0 Sprint 3 [ 68, 69, 79 ] 4.6.0 Sprint 1, 4.6.0 Sprint 2, 4.6.0 Sprint 3, 4.6.0 Sprint 4 [ 68, 69, 79, 80 ]
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.6.0 Sprint 1, 4.6.0 Sprint 2, 4.6.0 Sprint 3, 4.6.0 Sprint 4 [ 68, 69, 79, 80 ] 4.6.0 Sprint 1, 4.6.0 Sprint 2, 4.6.0 Sprint 3, 4.6.0 Sprint 5 [ 68, 69, 79, 81 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked lower
              Automated transition triggered when Jonathan Reissmueller created pull request #54 in Stash -
              Status In Progress [ 3 ] In Review [ 5 ]
              Resolution Fixed [ 1 ]
              jonathan Jonathan Reissmueller made changes -
              Time Spent 52 minutes [ 3120 ] 1 hour, 32 minutes [ 5520 ]
              Worklog Id 12044 [ 12044 ]
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.6.0 Sprint 1, 4.6.0 Sprint 2, 4.6.0 Sprint 3, 4.6.0 Sprint 6 [ 68, 69, 79, 81 ] 4.6.0 Sprint 1, 4.6.0 Sprint 2, 4.6.0 Sprint 3, 4.6.0 Sprint 6, 4.6.0 Sprint 7 [ 68, 69, 79, 81, 85 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
              Automated transition triggered when Tyson Phillips (Inactive) merged pull request #54 in Stash -
              Status In Review [ 5 ] Closed [ 6 ]

                People

                • Assignee:
                  jonathan Jonathan Reissmueller
                  Reporter:
                  tyson Tyson Phillips (Inactive)
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  1 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    28/May/19

                    Time Tracking

                    Estimated:
                    Original Estimate - Not Specified
                    Not Specified
                    Remaining:
                    Remaining Estimate - 0 minutes
                    0m
                    Logged:
                    Time Spent - 1 hour, 32 minutes
                    1h 32m

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