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  1. Blesta Core
  2. CORE-3292

Support Manager: Allow a submission charge for a department

    Details

    • Type: New Feature
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 4.7.0
    • Fix Version/s: Long Term
    • Component/s: Plugins
    • Labels:
      None

      Description

      Sometimes it's necessary to charge for tickets. Allow a price to be set on a department in order to open a ticket within the department. For example, you can charge $10 to open a ticket in the department. When a client goes to open a ticket in the department in the UI (Email would be exempt) they will be required to submit payment before the ticket will be created.

      Perhaps we create the ticket as a special new status but don't make it visible until it's paid, or we don't allow the ticket to be submitted until it's paid.

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          People

          • Assignee:
            Unassigned
            Reporter:
            admin Paul Phillips
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            Dates

            • Created:
              Updated: