Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-3292

Support Manager: Allow a submission charge for a department

        Details

        • Type: New Feature
        • Status: Open
        • Priority: Major
        • Resolution: Unresolved
        • Affects Version/s: 4.7.0
        • Fix Version/s: Long Term
        • Component/s: Plugins
        • Labels:
          None

          Description

          Sometimes it's necessary to charge for tickets. Allow a price to be set on a department in order to open a ticket within the department. For example, you can charge $10 to open a ticket in the department. When a client goes to open a ticket in the department in the UI (Email would be exempt) they will be required to submit payment before the ticket will be created.

          Perhaps we create the ticket as a special new status but don't make it visible until it's paid, or we don't allow the ticket to be submitted until it's paid.

            Activity

            admin Paul Phillips created issue -

              People

              • Assignee:
                Unassigned
                Reporter:
                admin Paul Phillips
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated: