Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-3353

Pterodactyl: "An error was encountered while processing this request." during checkout

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 4.8.0-b1
        • Fix Version/s: 4.8.0-b1
        • Component/s: Modules
        • Labels:
          None

          Description

          When checking out with a Minecraft Vanilla server, just prior to making payment the order form returns the following error:

          An error was encountered while processing this request.

          The module logs show the following:

          Users.getByExternalId
          {
          "errors": [

          { "code": "NotFoundHttpException", "status": "404", "detail": "An error was encountered while processing this request." }

          ]
          }

          Which occurs as a result of this request:

          Users.getByExternalId
          ["1"]

            Activity

            Ascending order - Click to sort in descending order
            admin Paul Phillips created issue -
            jonathan Jonathan Reissmueller made changes -
            Field Original Value New Value
            Sprint 4.8.0 Sprint 6 [ 97 ]
            jonathan Jonathan Reissmueller made changes -
            Rank Ranked higher
            jonathan Jonathan Reissmueller made changes -
            Summary Module: Pterodactyl "An error was encountered while processing this request." during checkout Pterodactyl: "An error was encountered while processing this request." during checkout
            jonathan Jonathan Reissmueller made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 40 minutes [ 2400 ]
            Worklog Id 12825 [ 12825 ]
            jonathan Jonathan Reissmueller made changes -
            Status Open [ 1 ] In Review [ 5 ]
            Resolution Fixed [ 1 ]
            jonathan Jonathan Reissmueller made changes -
            Status In Review [ 5 ] Closed [ 6 ]

              People

              • Assignee:
                jonathan Jonathan Reissmueller
                Reporter:
                admin Paul Phillips
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  23/Dec/19

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 40 minutes
                  40m

                    Agile