Details
-
Type:
Sub-task
-
Status: Closed
-
Priority:
Major
-
Resolution: Fixed
-
Affects Version/s: None
-
Fix Version/s: 4.12.0-b1
-
Component/s: None
-
Labels:None
Description
Add new messenger notices for ticket added and updated.
Add a new support staff setting "Receive Ticket Messenger Notification" under "Receive Mobile Ticket Emails". This should function basically the same as the support ticket mobile emails.
A getMessageTemplates() method should be added to the SupportManagerPlugin class with the following response:
[
[
'action' => 'SupportManager.staff_ticket_updated',
'type' => 'staff',
'tags' => same as the SupportManager.staff_ticket_updated_mobile email,
'content' => ['sms' => same as the SupportManager.staff_ticket_updated_mobile email],
],
[
'action' => 'SupportManager.staff_ticket_assigned',
'type' => 'staff',
'tags' => same as the SupportManager.staff_ticket_assigned email,
'content' => ['sms' => same as the SupportManager.staff_ticket_assigned email],
]
]
Activity
| Field | Original Value | New Value |
|---|---|---|
| Rank | Ranked higher |
| Issue Type | Bug [ 1 ] | New Feature [ 2 ] |
| Sprint | 4.12.0 Sprint 4 [ 116 ] |
| Rank | Ranked lower |
| Rank | Ranked lower |
| Parent |
|
|
| Issue Type | New Feature [ 2 ] | Sub-task [ 5 ] |
Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Description |
Add new messenger notices for ticket added and updated.
Add a new support staff setting "Receive Ticket Messenger Notification" under "Receive Mobile Ticket Emails". This should function basically the same as the support ticket mobile emails. A getMessageTemplates() method should be added to the SupportManagerPlugin class with the following response: {code:java} [ [ 'action' => 'SupportManager.staff_ticket_updated', 'type' => 'staff', 'tags' => same as the SupportManager.staff_ticket_updated_mobile email, 'content' => ['sms' => same as the SupportManager.staff_ticket_updated_mobile email], ] ] {code} |
Add new messenger notices for ticket added and updated.
Add a new support staff setting "Receive Ticket Messenger Notification" under "Receive Mobile Ticket Emails". This should function basically the same as the support ticket mobile emails. A getMessageTemplates() method should be added to the SupportManagerPlugin class with the following response: {code:java} [ [ 'action' => 'SupportManager.staff_ticket_updated', 'type' => 'staff', 'tags' => same as the SupportManager.staff_ticket_updated_mobile email, 'content' => ['sms' => same as the SupportManager.staff_ticket_updated_mobile email], ], [ 'action' => 'SupportManager.staff_ticket_assigned', 'type' => 'staff', 'tags' => same as the SupportManager.staff_ticket_assigned email, 'content' => ['sms' => same as the SupportManager.staff_ticket_assigned email], ] ] {code} |
Automated transition triggered when Jonathan Reissmueller created pull request #86 in Stash -
| Status | In Progress [ 3 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 2 hours, 18 minutes [ 8280 ] | |
| Worklog Id | 14042 [ 14042 ] |
| Time Spent | 2 hours, 18 minutes [ 8280 ] | 2 hours, 54 minutes [ 10440 ] |
| Worklog Id | 14043 [ 14043 ] |
Automated transition triggered when Jonathan Reissmueller merged pull request #86 in Stash -
| Status | In Review [ 5 ] | Closed [ 6 ] |
