Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: 4.12.1
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Component/s: Client Interface, Plugins
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Labels:None
Description
A client ticket with the status "Awaiting Client Reply" is not counted in the ticket client card shown on that client's Dashboard. If they have 1 ticket that's awaiting their reply and no others, it will show a value of 0.
The same is true for "In Progress", or "On Hold" tickets. All of these statuses should be counted.
Activity
Paul Phillips
created issue -
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Rank | Ranked higher |
Paul Phillips
made changes -
| Description | A client ticket with the status "Awaiting Client Reply" is not counted in the ticket client card shown on that client's Dashboard. If they have 1 ticket that's awaiting their reply and no others, it will show a value of 0. |
A client ticket with the status "Awaiting Client Reply" is not counted in the ticket client card shown on that client's Dashboard. If they have 1 ticket that's awaiting their reply and no others, it will show a value of 0.
The same is true for "In Progress", or "On Hold" tickets. All of these statuses should be counted. |
| Sprint | 5.0.0 Sprint 2 [ 119 ] |
| Rank | Ranked lower |
| Assignee | Jonathan Reissmueller [ jonathan ] |
Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
| Status | Open [ 1 ] | In Progress [ 3 ] |
Automated transition triggered when Jonathan Reissmueller created pull request #92 in Stash -
| Status | In Progress [ 3 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 13 minutes [ 780 ] | |
| Worklog Id | 14298 [ 14298 ] |
Automated transition triggered when Jonathan Reissmueller merged pull request #92 in Stash -
| Status | In Review [ 5 ] | Closed [ 6 ] |
