Details
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Type: Bug
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Status: Closed
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Priority: Major
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Resolution: Fixed
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Affects Version/s: 4.12.0
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Fix Version/s: 5.1.2
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Component/s: Client Interface, Staff Interface
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Labels:None
Description
There is a company and client group setting called:
Queue Service Changes Until Paid
If this option is checked, upgrades are invoiced but do not happen until the invoice is paid. However, if the invoice remains unpaid the service may be suspended.
We should not suspend services that have invoices for upgrades when the upgrade has not yet occurred, because the option "Queue Service Changes Until Paid" is in affect. Rather than checking this setting to determine if the service has been upgraded, we should check if it has actually been upgraded or not, to avoid a situation where this setting is changed from causing services with old invoice upgrades from causing a suspension.
https://www.blesta.com/forums/index.php?/topic/14232-blesta-suspend-service-that-has-unpaid-invoice-for-upgrade/&tab=comments#comment-70603
It appears this only occurs when the upgrade is performed through the admin interface.