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  1. Blesta Core
  2. CORE-395

Support Plugin: Add ticket statistics to Ticket Overview page

        Details

        • Type: New Feature
        • Status: Open
        • Priority: Minor
        • Resolution: Unresolved
        • Affects Version/s: 3.0.0.a7
        • Fix Version/s: Short Term
        • Component/s: Plugins, Staff Interface
        • Labels:
          None

          Description

          Add a section above the Tickets box here with statistical information including tickets in various priorities and perhaps average response times.

          I'm thinking big colorful numbers on a top row, and maybe a secondary row with additional smaller statistics.

            Activity

            Ascending order - Click to sort in descending order
            admin Paul Phillips created issue -
            admin Paul Phillips made changes -
            Field Original Value New Value
            Attachment bonfire-screenshot-20130420-183151-816.png [ 10532 ]
            admin Paul Phillips made changes -
            Fix Version/s 3.0.1 [ 10212 ]
            Fix Version/s 3.0.0 [ 10000 ]
            admin Paul Phillips made changes -
            Fix Version/s 3.0.2 [ 10213 ]
            Fix Version/s 3.0.1 [ 10212 ]
            admin Paul Phillips made changes -
            Fix Version/s 3.0.3 [ 10214 ]
            Fix Version/s 3.0.2 [ 10213 ]
            admin Paul Phillips made changes -
            Fix Version/s 3.2.0 [ 10002 ]
            Fix Version/s 3.0.3 [ 10214 ]
            Hide
            Permalink
            admin Paul Phillips added a comment - - edited

            Make the average response times and other stats available to embed in other locations, possibly via javascript. People want to display response times and stats in other locations, such as their website.

            See http://www.blesta.com/forums/index.php?/topic/981-average-ticket-response/

            Show
            admin Paul Phillips added a comment - - edited Make the average response times and other stats available to embed in other locations, possibly via javascript. People want to display response times and stats in other locations, such as their website. See http://www.blesta.com/forums/index.php?/topic/981-average-ticket-response/
            admin Paul Phillips made changes -
            Fix Version/s 3.3.0 [ 10100 ]
            Fix Version/s 3.2.0 [ 10002 ]
            admin Paul Phillips made changes -
            Fix Version/s 3.4.0 [ 10400 ]
            Fix Version/s 3.3.0 [ 10100 ]
            admin Paul Phillips made changes -
            Fix Version/s 3.4.0 [ 10400 ]
            admin Paul Phillips made changes -
            Security Private [ 10000 ]
            admin Paul Phillips made changes -
            Rank Ranked higher
            admin Paul Phillips made changes -
            Fix Version/s Short Term [ 10800 ]
            admin Paul Phillips made changes -
            Rank Ranked higher

              People

              • Assignee:
                admin Paul Phillips
                Reporter:
                admin Paul Phillips
              • Votes:
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                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated: