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  1. Blesta Core
  2. CORE-395

Support Plugin: Add ticket statistics to Ticket Overview page

        Details

        • Type: New Feature
        • Status: Open
        • Priority: Minor
        • Resolution: Unresolved
        • Affects Version/s: 3.0.0.a7
        • Fix Version/s: Short Term
        • Component/s: Plugins, Staff Interface
        • Labels:
          None

          Description

          Add a section above the Tickets box here with statistical information including tickets in various priorities and perhaps average response times.

          I'm thinking big colorful numbers on a top row, and maybe a secondary row with additional smaller statistics.

            Activity

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            admin Paul Phillips added a comment - - edited

            Make the average response times and other stats available to embed in other locations, possibly via javascript. People want to display response times and stats in other locations, such as their website.

            See http://www.blesta.com/forums/index.php?/topic/981-average-ticket-response/

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            admin Paul Phillips added a comment - - edited Make the average response times and other stats available to embed in other locations, possibly via javascript. People want to display response times and stats in other locations, such as their website. See http://www.blesta.com/forums/index.php?/topic/981-average-ticket-response/

              People

              • Assignee:
                admin Paul Phillips
                Reporter:
                admin Paul Phillips
              • Votes:
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                Dates

                • Created:
                  Updated: