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  1. Blesta Core
  2. CORE-395

Support Plugin: Add ticket statistics to Ticket Overview page

    Details

    • Type: New Feature
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 3.0.0.a7
    • Fix Version/s: Short Term
    • Component/s: Plugins, Staff Interface
    • Labels:
      None

      Description

      Add a section above the Tickets box here with statistical information including tickets in various priorities and perhaps average response times.

      I'm thinking big colorful numbers on a top row, and maybe a secondary row with additional smaller statistics.

        Activity

        admin Paul Phillips created issue -
        admin Paul Phillips made changes -
        Field Original Value New Value
        Attachment bonfire-screenshot-20130420-183151-816.png [ 10532 ]
        admin Paul Phillips made changes -
        Fix Version/s 3.0.1 [ 10212 ]
        Fix Version/s 3.0.0 [ 10000 ]
        admin Paul Phillips made changes -
        Fix Version/s 3.0.2 [ 10213 ]
        Fix Version/s 3.0.1 [ 10212 ]
        admin Paul Phillips made changes -
        Fix Version/s 3.0.3 [ 10214 ]
        Fix Version/s 3.0.2 [ 10213 ]
        admin Paul Phillips made changes -
        Fix Version/s 3.2.0 [ 10002 ]
        Fix Version/s 3.0.3 [ 10214 ]
        Hide
        admin Paul Phillips added a comment - - edited

        Make the average response times and other stats available to embed in other locations, possibly via javascript. People want to display response times and stats in other locations, such as their website.

        See http://www.blesta.com/forums/index.php?/topic/981-average-ticket-response/

        Show
        admin Paul Phillips added a comment - - edited Make the average response times and other stats available to embed in other locations, possibly via javascript. People want to display response times and stats in other locations, such as their website. See http://www.blesta.com/forums/index.php?/topic/981-average-ticket-response/
        admin Paul Phillips made changes -
        Fix Version/s 3.3.0 [ 10100 ]
        Fix Version/s 3.2.0 [ 10002 ]
        admin Paul Phillips made changes -
        Fix Version/s 3.4.0 [ 10400 ]
        Fix Version/s 3.3.0 [ 10100 ]
        admin Paul Phillips made changes -
        Fix Version/s 3.4.0 [ 10400 ]
        admin Paul Phillips made changes -
        Security Private [ 10000 ]
        admin Paul Phillips made changes -
        Rank Ranked higher
        admin Paul Phillips made changes -
        Fix Version/s Short Term [ 10800 ]
        admin Paul Phillips made changes -
        Rank Ranked higher

          People

          • Assignee:
            admin Paul Phillips
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated: