Details

    • Type: Sub-task
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 5.3.0-b1
    • Component/s: None
    • Labels:
      None

      Description

      Create a migration to add a new messenger template for "Service Suspension". Enabled by default. Be sure to add the template for each language. This should be sent under the same conditions as the corresponding email.

      Tags:

      {contact.first_name} {contact.last_name} {package.name} {service.name} {service.suspension_reason}

      Content:

      Hi {contact.first_name},

      Your service, {package.name} -

      Unknown macro: {service.name}

      has been suspended. This is most commonly in in response to 1) Non-payment 2) TOS or abuse violation.

      Supended service may be cancelled after an extended period. Please contact us if you have any questions.

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          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            jonathan Jonathan Reissmueller
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            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              27/Jan/22

              Agile