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  1. Blesta Core
  2. CORE-4115

Support Manager: Clients cannot close tickets

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 5.0.0-b2
    • Fix Version/s: 5.0.0
    • Component/s: Client Interface
    • Labels:
      None

      Description

      As a client, if you visit Support to view open tickets, and click the dropdown icon in the button and select "Close", a modal pops up but is missing information and the ticket cannot be closed. The ticket can be closed if you click to Reply, and then select Close on the ticket's page.

        Activity

        admin Paul Phillips created issue -
        admin Paul Phillips made changes -
        Field Original Value New Value
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        jonathan Jonathan Reissmueller added a comment -

        I received this error oddly enough:

        Undefined property: Main::$Clients on line 42 in F:\wamp\www\blesta-5.0\public_html\plugins\cms\controllers\main.php

        Show
        jonathan Jonathan Reissmueller added a comment - I received this error oddly enough: Undefined property: Main::$Clients on line 42 in F:\wamp\www\blesta-5.0\public_html\plugins\cms\controllers\main.php
        jonathan Jonathan Reissmueller made changes -
        Sprint 5.0.0b2 Sprint 1 [ 124 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Assignee Jonathan Reissmueller [ jonathan ]
        jonathan Jonathan Reissmueller made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        jonathan Jonathan Reissmueller made changes -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        jonathan Jonathan Reissmueller made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 28 minutes [ 1680 ]
        Worklog Id 14666 [ 14666 ]
        jonathan Jonathan Reissmueller made changes -
        Status In Review [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            jonathan Jonathan Reissmueller
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              13/Jan/21

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 28 minutes
              28m

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