Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: 5.5.0-b1
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Component/s: None
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Labels:None
Description
To reproduce:
- Add department
- Enter details
- Update the "Email Handling" field to IMAP
- Enter a number in the "Port" field (ex. 110)
- Update "Email Handling" to None
- Check "Automatically transition ticket status on admin reply"
- Save the department
- Receive fatal error
General error: 1366 Incorrect integer value: '' for column 'port' at row 1.
This also happens when trying to edit a support department imported from WHMCS that didn't have email configured.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Rank | Ranked higher |
| Sprint | 5.5.0 Sprint 4 [ 157 ] |
| Rank | Ranked higher |
| Rank | Ranked lower |
| Sprint | 5.5.0 Sprint 4 [ 157 ] | 5.5.0 Sprint 4, 5.5.0 Sprint 5 [ 157, 159 ] |
| Rank | Ranked higher |
| Assignee | Jonathan Reissmueller [ jonathan ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Status | In Progress [ 3 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour, 3 minutes [ 3780 ] | |
| Worklog Id | 15757 [ 15757 ] |
| Time Spent | 1 hour, 3 minutes [ 3780 ] | 1 hour, 49 minutes [ 6540 ] |
| Worklog Id | 15763 [ 15763 ] |
| Status | In Review [ 5 ] | Closed [ 6 ] |
