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  1. Blesta Core
  2. CORE-5097

Support Manager: Insert pre-defined replies above signature

        Details

        • Type: Improvement
        • Status: Open
        • Priority: Major
        • Resolution: Unresolved
        • Affects Version/s: 5.9.2
        • Fix Version/s: 5.11.0-b1
        • Component/s: Plugins, Staff Interface
        • Labels:
          None

          Description

          Can we detect where the cursor was when we add a pre-defined reply? If so, we should insert a pre-defined reply where the cursor was.

          If not, we should insert the pre-defined reply above the signature, if there is a signature. The issue is if you have a signature, pre-defined responses are currently inserted AFTER the signature, which is annoying.

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              • Assignee:
                Unassigned
                Reporter:
                admin Paul Phillips
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                Dates

                • Created:
                  Updated: