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  1. Blesta Core
  2. CORE-5158

Import Manager: Truncate whmcs predefined reply names to 64 characters

    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 5.9.0
    • Fix Version/s: 5.11.0-b1
    • Component/s: Plugins
    • Labels:
      None

      Description

      Some WHMCS users have support ticket predefined replies with names longer than 64 characters, which causes an error during import because support_responses.name is varchar(64).

      Should be increase this value in the Support Manager? If not, we should at least truncate these names when importing them so they fit in the column.

        Activity

        Hide
        jonathan Jonathan Reissmueller added a comment -

        I say we just increase the limit in the support manager and rename the task

        Show
        jonathan Jonathan Reissmueller added a comment - I say we just increase the limit in the support manager and rename the task
        Hide
        admin Paul Phillips added a comment -

        Just talked to Jono, said truncating in this case is fine. Proceed as described in the task

        Show
        admin Paul Phillips added a comment - Just talked to Jono, said truncating in this case is fine. Proceed as described in the task

          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            admin Paul Phillips
          • Votes:
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            Watchers:
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            Dates

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              Updated:
              Resolved:

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