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  1. Blesta Core
  2. CORE-5158

Import Manager: Truncate whmcs predefined reply names to 64 characters

    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 5.9.0
    • Fix Version/s: 5.11.0-b1
    • Component/s: Plugins
    • Labels:
      None

      Description

      Some WHMCS users have support ticket predefined replies with names longer than 64 characters, which causes an error during import because support_responses.name is varchar(64).

      Should be increase this value in the Support Manager? If not, we should at least truncate these names when importing them so they fit in the column.

        Activity

        admin Paul Phillips created issue -
        admin Paul Phillips made changes -
        Field Original Value New Value
        Rank Ranked higher
        admin Paul Phillips made changes -
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        jonathan Jonathan Reissmueller made changes -
        Story Points 3
        jonathan Jonathan Reissmueller made changes -
        Sprint 5.11.0 Sprint 4 [ 203 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked lower
        jonathan Jonathan Reissmueller made changes -
        Sprint 5.11.0 Sprint 4 [ 203 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Sprint 5.11.0 Sprint 5 [ 204 ]
        abdy Abdy Franco made changes -
        Assignee Abdy Franco [ abdy ]
        abdy Abdy Franco made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 2 hours, 48 minutes [ 10080 ]
        Worklog Id 17441 [ 17441 ]
        abdy Abdy Franco made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        abdy Abdy Franco made changes -
        Time Spent 2 hours, 48 minutes [ 10080 ] 4 hours, 34 minutes [ 16440 ]
        Worklog Id 17442 [ 17442 ]
        abdy Abdy Franco made changes -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        jonathan Jonathan Reissmueller made changes -
        Status In Review [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:

              Time Tracking

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              Remaining:
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              Logged:
              Time Spent - 4 hours, 34 minutes
              4h 34m

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