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  1. Blesta Core
  2. CORE-5248

Support Manager: Custom fields disabled on PHP 8.2 and 8.3

        Details

        • Type: Bug
        • Status: Open
        • Priority: Major
        • Resolution: Unresolved
        • Affects Version/s: 5.10.2
        • Fix Version/s: 5.11.0
        • Component/s: Plugins
        • Labels:
          None

          Description

          On PHP 8.2 and 8.3, clients see custom fields as disabled even if client can add is enabled.

          Create text field, all 3 options enabled.

          Login as client try to create ticket, note field is disabled.

            Activity

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            admin Paul Phillips added a comment -

            To fix- In plugins/support_manager/controllers/client_tickets.php around line 788 change

                        if ($field->client_add !== 1 || ($field->client_add == 1 && !empty($vars[$field->id]))) {
                $disabled = ['disabled' => 'disabled'];
            }

            To:

                        if ($field->client_add != 1 || ($field->client_add == 1 && !empty($vars[$field->id]))) {
                $disabled = ['disabled' => 'disabled'];
            }
            Show
            admin Paul Phillips added a comment - To fix- In plugins/support_manager/controllers/client_tickets.php around line 788 change if ($field->client_add !== 1 || ($field->client_add == 1 && !empty($vars[$field->id]))) { $disabled = ['disabled' => 'disabled']; } To: if ($field->client_add != 1 || ($field->client_add == 1 && !empty($vars[$field->id]))) { $disabled = ['disabled' => 'disabled']; }

              People

              • Assignee:
                Unassigned
                Reporter:
                admin Paul Phillips
              • Votes:
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                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:

                  Agile