Details
Description
On PHP 8.2 and 8.3, clients see custom fields as disabled even if client can add is enabled.
Create text field, all 3 options enabled.
Login as client try to create ticket, note field is disabled.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | screenshot-1.png [ 13007 ] |
| Attachment | screenshot-2.png [ 13008 ] |
| Rank | Ranked higher |
| Rank | Ranked higher |
| Summary | Support Manager: Custom fields disabled on PHP 8.3 | Support Manager: Custom fields disabled on PHP 8.2 and 8.3 |
| Description |
On PHP 8.3, clients see custom fields as disabled even if client can add is enabled.
Create text field, all 3 options enabled. Login as client try to create ticket, note field is disabled. |
On PHP 8.2 and 8.3, clients see custom fields as disabled even if client can add is enabled.
Create text field, all 3 options enabled. Login as client try to create ticket, note field is disabled. |
| Sprint | 5.11.0 Sprint 6 [ 206 ] |
| Rank | Ranked higher |
| Sprint | 5.11.0 Sprint 6 [ 206 ] | 5.11.0 Sprint 6, 5.11.0 Sprint 7 [ 206, 207 ] |
| Rank | Ranked higher |
| Sprint | 5.11.0 Sprint 6, 5.11.0 Sprint 7 [ 206, 207 ] | 5.11.0 Sprint 6, 5.11.0 Sprint 7, 5.12.0 Sprint 1 [ 206, 207, 208 ] |
| Rank | Ranked higher |
| Assignee | Jonathan Reissmueller [ jonathan ] |
| Status | Open [ 1 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 15 minutes [ 900 ] | |
| Worklog Id | 17521 [ 17521 ] |
| Status | In Review [ 5 ] | Closed [ 6 ] |