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  1. Blesta Core
  2. CORE-5340

Support Manager: UI improvement for additional contacts

    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 5.11.1
    • Component/s: None
    • Labels:
      None

      Description

      See the attached screenshot.

      1. Move "client", "contacts", and "recipients" all to the same line as a col-md-4
      2. Remove the "Contacts not selected..." text block
      3. Add a tooltip to the "contacts" header "Contacts to be notified when a ticket is updated. Those not selected will be automatically added to the ticket if they respond to it".
      4. Add some text under the "contacts" section "No additional contacts available for the selected client" when a client has not been selected or when the selected client has no additional contacts
      5. Add a tooltip to the "Recipients" header "Email address to be notified when a ticket is updated."
      6. Add a placeholder to the recipient boxes. "email@example.com"
      7. Update ticket edit and move the contact/recipient section under the client/status/etc. Also collapse it into a expandable section "additional recipients"

        Activity

        jonathan Jonathan Reissmueller created issue -
        jonathan Jonathan Reissmueller made changes -
        Field Original Value New Value
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Story Points 3
        jonathan Jonathan Reissmueller made changes -
        Sprint 5.12.0 Sprint 1 [ 212 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked lower
        jonathan Jonathan Reissmueller made changes -
        Attachment ticket-additional-contacts.png [ 13040 ]
        abdy Abdy Franco made changes -
        Assignee Abdy Franco [ abdy ]
        abdy Abdy Franco made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        abdy Abdy Franco made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 hour, 47 minutes [ 6420 ]
        Worklog Id 17569 [ 17569 ]
        abdy Abdy Franco made changes -
        Time Spent 1 hour, 47 minutes [ 6420 ] 5 hours, 31 minutes [ 19860 ]
        Worklog Id 17570 [ 17570 ]
        abdy Abdy Franco made changes -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        jonathan Jonathan Reissmueller made changes -
        Status In Review [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            jonathan Jonathan Reissmueller
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
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              Logged:
              Time Spent - 5 hours, 31 minutes
              5h 31m

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