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  1. Blesta Core
  2. CORE-5407

Support Manager: Force Import button does not actually import emails

    Details

    • Type: Bug
    • Status: In Review
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 5.11.2
    • Fix Version/s: 5.12.0-b1
    • Component/s: Plugins
    • Labels:
      None

      Description

      The "Force Import" button does not appear to work correctly in testing.

      PHP 8.3
      Using IMAP port 993
      Security: SSL

      When configured correctly the cron will import emails just fine. However, the "Force Import" button will login to the IMAP server and mark the message as read, but not actually create a ticket from it.

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          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            admin Paul Phillips
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            Dates

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              Resolved:

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