Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 5.12.2
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Fix Version/s: 5.12.3
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Component/s: Plugins, Staff Interface
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Labels:None
Description
To reproduce:
1. Have a department with "Enable related services"
2. Have a suspended service under a client
3. Open a ticket as the client or as admin, note the service is not in the list.
But a client may need to open a ticket about a suspended service, or staff may open a ticket about a suspended service to ask them for payment, etc. Suspended status should be available in the list (but not cancelled or in-review)