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  1. Blesta Core
  2. CORE-5594

Support Manager: Predefined responses can no longer be inserted

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 5.13.0-b1
    • Fix Version/s: 5.13.0-b2
    • Component/s: Plugins, Staff Interface
    • Labels:
      None

      Description

      To reproduce:

      1. Add a predefined response inside a category
      2. Click to create a new ticket, select the predefined response
      3. Note that it is not inserted into the editor

        Activity

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          People

          • Assignee:
            jonathan Jonathan Reissmueller
            Reporter:
            admin Paul Phillips
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            Watchers:
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            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              18/Dec/25

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 12 minutes
              12m

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